- Our prices
All our prices are on an individual basis and include VAT as well as insurance premium covering the ticket holder during the flight.
- Hot air balloon flight totally depends on weather conditions. The pilot is the only person who can decide to take off. Vol en Ballon can cancel the flight until take off in case of bad weather forecasts or unsafe weather conditions, for security reasons. In that case, a flight postpone will be proposed.
- Ticket is valid for 2 years once it has been printed.
- Boarding conditions
Nobody can get on board without a valid ticket. As an air carrier, Vol en Ballon is under regulations of the Direction Générale de l’Aviation Civile. The pilot is the only one authorized to make decisions needed for the safe conduct of the flight in accordance with the applicable regulation. As such, he has full authority over the passengers. He’s allowed to unload anyone or anything unsafe, unsuitable or disrupting. As required by flights regulations, pregnant women are not allowed to fly on board a hot air balloon. We won’t allow children age less than 8 to fly. Children age 8 to 12 must be accompanied by an allowed and responsible adult. It is the responsibility of either the parents or the allowed accompanying person to release the exact age of the kid.
- Flight conditions
Flight depending on weather conditions, we cannot guarantee any path or tour. Average duration of a flight is one hour. Pilot can change the duration, the take off localization, meeting time and anything concerning the flight.
Flights are operated in VFR conditions (as defined by regulation of Direction Générale de l’Aviation Civile). Vol en Ballon has declared its air carrier activity at DSAC (Direction de la Sécurité Aérienne Civile), in conformity with the applicable regulation. Carrying less than 4 passengers per flight, Vol en ballon doesn’t need a CTA (Air Carrier Certificate) ; however, Vol en ballon is following the same requirements.
- 5. Claims
Any claim, payment default or any difficulty with our service will be submitted to the jurisdiction of the Sarlat law courts or of the Dordogne department except for cases falling within the public policy remit.
Any passenger is covered under the air carrier “third-party liability” airships insurance. The risks are managed under the terms of the Warsaw Convention on passenger air transport. Personal items brought onboard by passengers are not covered by the insurance policy. The customers are informed and explicitly accept that the air carrier cannot be held responsible for any loss or deterioration of an object.