1. Our prices

All our prices are per person and include VAT and transport liability insurance.

2. Cancellation

Ballooning is totally dependent on the weather. Only the pilot is authorized to make the decision to take off. Vol en Ballon reserves the right to cancel a flight due to poor weather forecasts or bad weather conditions at any time up to the moment of take-off, for reasons of insufficient safety. In this case, you will be offered a postponement.

The ticket will remain valid for two years from the date of issue.

3. Boarding conditions

No one is allowed to board our balloon without a valid flight ticket. As a passenger air carrier, Vol en Ballon is subject to the conditions stipulated in the Warsaw Convention. The pilot of Vol en Ballon is the sole master on board, and as such has authority over all persons on board. He has the right to refuse boarding or to disembark any passenger or any part of the load which may present a danger to the safety, health or good order of the aircraft.

4. Flight conditions

As the flight is entirely subject to the weather, we cannot guarantee any circuit or route. The average duration of a flight is one hour. The pilot reserves the right to modify the duration, departure point, meeting time and any other aspect of the flight.

Missions are carried out under VFR (visual flight rules, as defined by the French Civil Aviation Authority).

Vol en Ballon has declared its activity as a passenger air carrier to the DSAC (Direction de la Sécurité Aérienne Civile), in accordance with current regulations (approval no. FR.DEC.437).

5. Disputes

Any dispute, disagreement, failure to pay or difficulty of any kind relating to our services will be subject to the jurisdiction of the Courts on which the company Vol en Ballon depends, with the sole exception of cases subject to the rules of public order jurisdiction.

6. Insurance

The cost of insurance covering each passenger for civil liability in respect of the aircraft used is included. Risks are covered for amounts comparable to those required by the Warsaw Convention for the carriage of passengers by air. Objects carried by passengers are not covered by our insurers, nor is damage to clothing, suicide or self-inflicted injury.

Your obligations

1. Medical Conditions

We are not qualified to judge whether you are fit to fly, so it’s up to you to seek advice from the appropriate people. You cannot fly if you are suffering from a serious medical problem or have just undergone surgery without a medical certificate certifying your good health. We regret that we cannot accept pregnant women or anyone under the influence of drugs or alcohol.

2. Communication of personal information

Vol en ballon will ask you to provide the following personal information, which is necessary not only to issue tickets but also to draw up a mass estimate, an obligation linked to the safety of the flight:

Last name, first name, weight (in Kg)

3. Children

We do not accept children under the age of 8 and less than 1.25 m tall. All children under 12 must be accompanied by an adult. It is your responsibility to inform us of your child’s exact age.

4. Clothing

You must wear clothing suitable for hot-air ballooning: flat shoes and comfortable clothes. No high heels, skirts or flip-flops.